We take the privacy of users of the ROAR Website seriously. We will obtain, retain and process information (including your personal and sensitive data) in accordance with the applicable law. We respect your right to privacy and we understand that, as a visitor to this ROAR Website you prefer to control your own personal information and preferences. [For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of the ROAR Website, ROAR mobile application or request information.]
WHAT INFORMATION DO WE COLLECT?
We collect information provided by you when you use the ROAR Website and other services on the ROAR Website.
In particular, we may collect information from you through the ROAR Website in the following circumstances:
When you contact us by email or through the ROAR Website or through the ROAR mobile application with any particular comments or inquiries;
When you sign up / register on ROAR website or ROAR mobile application;
When you sign-up to the ROAR newsletter; and
When you contact us to receive details about our ROAR product
For more details about data collection through the ROAR app see “Use of ROAR Application through mobile device” below
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms and questionnaires. We also monitor customer traffic patterns and the use of the ROAR Website, ROAR mobile application which enables us to improve the service we provide.
HOW DO WE USE THE DATA WE COLLECT?
We use personal information collected from you for the following purposes:
To deliver our products and services (including, without limitation, the ROAR Mobile Application);
To provide a more personalized service;
To contact you regarding the products or services that you have requested;
To respond to any comments or queries you may have;
To carry out auditing, research and analysis in order to maintain, protect and enhance the services we provide;
To transfer your details (including account details) to relevant third parties, public bodies, industry organizations and regulators as reasonably required for the operation of our business; and
To disclose your details to government and associated organizations as required by law.
Where you have not objected to such use, we might also use your information to let you know about other products and services which we offer which may be of interest to you. If you do not object initially, but you change your mind later, please email us at: firstname.lastname@example.org
CHILDREN UNDER THE AGE OF 13
The ROAR Website and ROAR mobile application is not intended for children especially those under 13 years of age. You must be 13 years of age or older to register, or use the ROAR website and/or ROAR mobile application in any manner. By registering, visiting, downloading and using ROAR website and/or ROAR mobile application, you represent and warrant to ROAR that you are 13 years of age or older, and that you have the right, authority and capacity to use the website and/or mobile application.
CHANGES TO OUR POLICY
HOW DO WE STORE AND MAINTAIN PERSONAL INFORMATION?
All of our employees are subject to obligations of confidentiality regarding information which they have access to in the course of their employment including the personal information of customers. All personal information is held in secure computer storage facilities and paper-based files. We take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure.
It may be necessary for us to maintain our records for a number of years. However, when information is no longer required, we will destroy records containing personal information securely.
DISCLOSURE OF YOUR INFORMATION
We may employ other companies and individuals to carry out functions on our behalf including sending mail, providing marketing assistance, analyzing data and providing customer service. In order to carry out their functions these companies and individuals may require access to your personal data but we shall only disclose such relevant personal information as is needed by them to perform their functions.
Where requested to do so, we may co-operate with any court, tribunal, regulatory body, police authority or other similar authority in any investigations or proceedings concerning you or your use of the Website. This may include disclosing information about communications transmitted via the ROAR Website to such authorities where required.
We may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behavior and find ways of enhancing our service.
COOKIES – WHAT ARE THEY AND HOW DO WE USE THEM?
theroar.io may collect certain information by automated means, such as cookies and web beacons, when a user visits our website. A “cookie” is a small piece of data that a website can send to your browser, which may then be stored on your system. For further information on the cookies we use on our site and why we use them.
We sometimes collect anonymous information from visits to our website to help us provide better customer service. This anonymous information is sometimes known as “click stream data”. We may use this data to analyze trends and statistics and to help us provide you with a better customer service.
We use Google Analytics cookies on our site to enable us to track visitor behavior and measure site performance. This helps us to improve the way our site works, for example, by ensuring that visitors can find what they are looking for easily.
All the data contained in our cookies is completely anonymous and does not contain any personally identifiable information. More information about Google Analytics cookies can be found at: support.google.com/analytics
We do not use flash cookies (sometimes known as local shared objects).
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser, but this may restrict the use of some parts of the Website.
USE OF ROAR APPLICATION THROUGH MOBILE DEVICE
Through the Mobile Application, we may collect mobile device identifiers, such as device type, IP address, operating system and your geographic location. If you choose to activate Facebook or Twitter on the ROAR application, we will also collect your name, sex, occupation and any other personal information you have provided to Facebook or Twitter.